• Resolve incidents and changes (SAP customizing) in the SAP FICO area
• Deliver system enhancements - works with the business and ABAP Developers to propose, validate and create solutions to client needs
• Execute testing
• Identifies and solves problems using analysis, experience, and judgment
• Makes the link between the business key users / functional support and the support level 3 or external vendors, when the issue cannot be solved directly
• Maintain technical documentation for the supported SAP areas
• Ensures the execution of Key Performance Indicators (KPI’s) in a timely manner
• Ensure positive working relationship with Clients, Peers, Employees and Contractors
• Demonstrate accountability and contribution to the successful realization of client goals

• Master in IT, Finance / Accounting, Business school or equivalent
• 3+ years of IT support / delivery experience with SAP Finance modules
• Experience in IT support and delivery in SAP Finance area (AP, AR, GL, AA), including: incidents resolution & root-cause analysis, delivery of change requests via system customizing, testing and transports management, working on system enhancements with Developers
• IT knowledge in SAP Controlling area
• Knowledge of the integration points with other SAP modules (ex. SAP MM & SD)
• SAP system integration experience (iDocs/XML files) is a plus
• S4 HANA & FIORI experience is a plus
• Experience working with Service Desk ticketing system (Service Now & JIRA ideally)
• English (fluent written and spoken)

• Knowledge of SAP Integrations with Non-SAP systems is a plus
• Experience working in international companies is a plus

• Internal Mobility Program – enjoy many opportunities for career growth, job rotations, diversity of projects & technologies
• Referral Program – enjoy cooperation with your colleagues and get a bonus!
• 5/10 Years NATEK Club – we offer long-term cooperation and celebrate each fifth-year cooperation anniversary with gifts
• NATEK CSR Events & team buildings – enjoy our values: accountability, partnership and expertise and #workITwithus
• Education – benefit from our know-how, learning courses and certificates and IT events – be part of the community of leaders of the industry and take part as a speaker or a visitor
• Multisport
• Technical and Personal training
• Language courses

Only for COW:

• Medical Healthcare
• Cafeteria
• Food Vouchers
• Bonuses for Personal Events
• Day off for volunteering