RPA services
Revolutionizing business processes
The main focus of Robotic Process Automation (RPA) is how to deliver to our customers high-quality processes, competencies, and technologies, in the most efficient and effective way possible. NATEK Team takes on an individual approach for each customer, to ensure picking the best RPA solutions for particular projects. We customize our workflow for the benefit of the customers , to better answer their business needs and demands. Our Specialists implement new communications, dashboards and tools, to stay to date with the latest requirements of the market.
RPA lifecycle
Discovery phase
Analysis of the repetitive tasks and
process mining resulting in high level
assessment report
Synthesis
Synthesis of analyzed business processes, repetitiveness,
volume, end-user involvement, high-level architecture,
implementation roadmap
Design & development
RPA ecosystem design, RPA bot
development, data management
Tests & validation
Ensuring the process workflow reflects the designed
pattern, validation of the data inputs, troubleshooting,
removing bugs
Deploy & Hypercare phase
Operates the deployment of bots to production
environment, monitoring the process flow and
ensuring the error free experience
Scope of service
Robotic process automation
Industry: banking
business case
Case study
A large Polish bank has been identifying repetitive processes related to their customer management platform that can bring important efficiencies and improve customer experience. At the same time, internal business processes related to processing customer requests via the system were analyzed and prepared for standardization in order to consolidate those that can be replaced by bots.
Team expertise
- UiPath
- JSON
- SOAP/REST
- Jira, Confluence,
- BizAgi, Enterprise Architect
- Visual Paradigm,
- UMLet, MS Visio, iGrafx
Delivery
- Improving the effectiveness of process for Cash Loans by 50%
- Creating robots to automate banking processes in UiPath Studio
- Online Customer Onboarding – 11 applications setting up a variety of services for new customers
- Data check – 24/7 review of data
- Downloading pdfs and online sharing
- Cash Loans “over the air” - 22h per day (due to maintenance), process managing all cash loans for one of the biggest retail chains. It reads files in JSON and transfers them further. Sends queries to BIK.
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Contact us
Tell us about your project. Our Sales Managers will contact you promptly to discuss it.
