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Sales Order Manager

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Job description

Sales Order Manager is responsible for creating pricing offers managing changes required by entrusted corporate customers and proactively finding solutions and utilization of costs based on billing model and product.

Their responsibility is to deliver related solution within stipulated deadlines while maintaining effective communication with customers and internal teams.

AE’s overall duty is to be able to work independently, to build own people network across corporate teams/depts and to participate on new/existing bids with rest of Sales team and customer to acquire new business partners, find appropriate and accurate business solution based on ad-hoc requirements.

#LI-ZV1

Your responsibilities

  • New customers acquisition
  • Participating on bidding processes
  • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
  • Master existing customer relationships and proactively finding appropriate and accurate business solutions
  • Managing corporate customers allocated across the world (multiple time-zones)
  • Managing daily communication with entrusted corporate customers (B2B environment)
  • Creating pricing offers and recalculations of current pricing models for services 
  • Responsibility for MACD pricing models and it’s changes
  • Data gathering (inside/outside of the company)
  • Tracing activities of respective accounts 
  • Reviewing contracts and service guides
  • Escalating internal teams or associates in order to resolve the dispute efficiently and in timely manner
  • Internal resource utilization and effective management
  • Understanding of corporate services, business solutions and billing models being sold to customer
  • Recognize billing models, platforms and BET 
  • Performing work independently and within defined SLA’s for quality and productivity
  • Compile reports and assist with ad-hoc requirements

Our requirements

To succeed at this job, you must have:

  • Strong organizational and problem-solving skills
  • Proven 3+ years of experience in the customer facing projects/sales activities
  • Self-motivated with the ability to provide supervision and leadership to team members
  • Goal oriented to meet demanding customer expectations
  • Able to coordinate service delivery between multiple vendors and internal organizations
  • Fast learning and proactivity
  • Ability to work independently – learn how to get to teams if info needed, build own network across internal organization 
  • Ability to work in multicultural environment
  • Good knowledge of the telecommunication market
  • Flexible & non-standard working hours may be required (rarely)

Technical skills: 

  • MS Office
  • Working knowledge of finance and sales is advantage

Language skills: 

  • English: C1 or higher

Benefits

  • Internal Mobility Program – enjoy many opportunities for career growth, job rotations, diversity of projects & technologies
  • International, diverse, and inclusive working environment – get experience in global projects for worldwide leaders and enjoy multinational teams
  • Referral Program – enjoy cooperation with your colleagues and get the bonus!
  • 5/10 years NATEK club – we offer long term cooperation and celebrate each fifth year cooperation anniversary with gifts
  • NATEK CSR Events & team buildings – enjoy our values: accountability, partnership and expertise and #workITwithus
  • Education – benefit from our know how, learning courses and certificates and IT events – be part of community of leaders of the industry and take part as a speaker or a visitor
  • Bonuses for Personal Events – we congratulate you important events of your life: giving birth to children, university graduation, etc.
  • Medical healthcare
  • Food vouchers and financial contribution for meals
  • Live insurance
  • Language courses
  • 1 paid day off for volunteering
  • Benefit Plus / Multisport Card
  • Agile spirit and transparent communication with the whole team
  • Work in high organizational culture and great professional working atmosphere
  • The great vibe of a successful international company
  • Flexible working hours
  • The transparent recruitment process with clear feedback
Model:
Hybrid
Locations: Kosice
Type of contract:
CoW
Categories: Sales
Salary:
CoW: 1100 - 1300 EUR gross

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    In NATEK you will have a chance to share your passions with other coworkers: Oksana and Wojtek made some kilometers for our #ActivityForCharity challenge.

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