• New deals acquisition
• Participating on bidding processes
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Master existing customer relationships and proactively finding appropriate and accurate business solutions
• Managing corporate customers allocated across the world (multiple time-zones)
• Managing daily communication with entrusted corporate customers (B2B environment)
• Creating pricing offers and recalculations of current pricing models for services 
• Responsibility for MACD pricing models and it’s changes
• Data gathering (inside/outside of the company)
• Tracing activities of respective accounts 
• Reviewing contracts and service guides
• Escalating internal teams or associates in order to resolve the dispute efficiently and in timely manner
• Internal resource utilization and effective management
• Understanding of corporate services, business solutions and billing models being sold to customer
• Recognize billing models, platforms and BET 
• Performing work independently and within defined SLA’s for quality and productivity
• Compile reports and assist with ad-hoc requirements

• Strong customer communication and profound negotiation skills
• Excellent communication (written & verbal) in English
• Strong organizational and problem-solving skills
• Proven 5+ years of experience in the customer facing projects/sales activities & Graduate/Postgraduate degree from university (Business or Technical) with previous exposure to project management & customer service environment in telecom/IT industry 
• Self-motivated with the ability to provide supervision and leadership to other team members
• Goal oriented to meet demanding customer expectations
• Able to coordinate service delivery between multiple vendors and internal organizations
• Ability to work independently – learn how to get to teams if info needed, build own network across internal organization

Technical skills:

• Excellent knowledge of Excel, Power Bi, SalesForce & SAP skills
• Working knowledge of finance and sales is advantage
• Telecommunication products & services (preferrable)
• CCNA/CCNP level of knowledge would be an advantage
• Presentation skills, run status update calls and engage  
• Ability to multitask and work to deadlines 
• Ability to analyze and solve complex tasks and issues, work under pressure
• Attention to details
• Good team player with positive attitude 
• Ability to work in multicultural environment
• Good knowledge of the telecommunication market
• Flexible & non-standard working hours may be required

• Internal Mobility Program – enjoy many opportunities for career growth, job rotations, diversity of projects & technologies
• Referral Program – enjoy cooperation with your colleagues and get a bonus!
• 5/10 Years NATEK Club – we offer long-term cooperation and celebrate each fifth-year cooperation anniversary with gifts
• NATEK CSR Events & team buildings – enjoy our values: accountability, partnership and expertise and #workITwithus
• Education – benefit from our know-how, learning courses and certificates and IT events – be part of the community of leaders of the industry and take part as a speaker or a visitor
• Multisport
• Technical and Personal training
• Language courses

Additionally, only for COW:

• Medical Healthcare
• Cafeteria
• Live insurance
• Financial Contribution for Meals
• Recreation contribution
• Bonuses for Personal Events