Unified Communication and Collaboration
We are responsible for the biggest
UCC project in the world.
Our team has unique knowledge
We look after the full cycle of
project from PBX removal until
after implementation support of
Strong knowledge on Microsoft
products and Voice
IMPLEMENTING TAILORED SOLUTIONS
UCC PROJECT: SKYPE FOR BUSINESS IMPLEMENTATION
As a Service Operation Manager, Jaroslava is a contact person between the NATEK teams and the customer. She is responsible for the expansion of business and the quality of delivery service. Jaroslava closely cooperates with the sales department. She monitors and manages all the factors impacting customers satisfaction and NATEK delivery.
All packaging formats supported
with Flexera AdminStudio, PACE Suite,
Our teams are experienced to
support client digital workplace
with more than hundred thousand
of end users.
Packaging application on physical
or virtualized Windows desktop
PROJECT APPLICATION PACKAGING AND MIGRATION
As a Service Delivery Manager in NATEK Kosice, Jozef has been refining service delivery processes, maintaining efficiencies and costs, providing innovations for our partners. Sound business knowledge, coupled with down to earth personality, helps him unite people around a vision and motivate a team to service excellence.
Customer Support Telecommunications
Experienced project managers
implementing and designing
Business process optimisation and
automation towards time and
Our solutions help decrease
response time, increase effective
workload management and billing
As a Service Operation Manager in Kosice Delivery Center he is responsible for interfacing with customers on the Business Process Outsourcing projects. He oversees service operations for our customers and is responsible for formulating strategy in order to increase quality of customer service and implement best practices across all levels.
Experienced Customer Support
Specialists and Certified Project
Managers to improve final
Consultancy and advisory of most
Sales improvement and new order
DESKTOP MANAGEMENT SERVICES
Martin is a Service Operation Manager in NATEK Kosice Delivery Center. He has experience as a Lead Project Manager with a history of working in the information technology and services industry. In NATEK successfully managing Customer Support projects, acting as a single point of contact for customers for operations. From Sales perspective, participating in Sales negotiation with potential customers, presenting current services, sharing company vision and implementing new projects.
Certified team with over 10 years of
experience successfully completed
optimization of more than 300 SAP
We consult on migrating SAP
applications to a better suited
hardware and software platform.
Support of SAP environment from
L1 support to L3.
SAP BASIS CONSULTING AND SUPPORT SERVICES
SAP BASIS PROJECT
Certified SAP Technology Associate and widely skilled trainer, Tomas has been leading multiple SAP projects in support as well as development. His teams have been delivering projects to customers with different industries and sizes. As a result of all that experience, he is trusted advisor on team management and SAP systems. In NATEK, Tomas leads the SAP team and supervises our deliveries on clients’ projects, as well as consults on new improvement.
Implementation of Voice over IP
All the network technologies
(firewalling, routing, switching,
proxy, load balancing, wireless)
We support various device
providers ranging from Cisco,
Juniper, F5, Fortinet and others.
EXPERTS SKILLED IN:
DATA CENTERS RELOCATION PROJECT
Jozef is a Tech Lead and an experienced Network Engineer with a demonstrated history of working in the information technology and services industry. Skilled in Systems Administrations, Servers, Windows Server, and Software Installations. His team is responsible for managing the client’s network across delivery centers in Europe and configures various types of devices, supports LAN/WAN infrastructure and interacts with internal and external partners to complete tasks.
Vast experience in OS installations,
Cloud services (AWS, Google Cloud),
Improved installations time by
Secure solutions with
authentication and encryption of
data with Public Key Infrastructure
INTEGRATION SOLUTIONS PROJECT
Service Delivery Manager experienced in Services & Tools Delivery and Deployment with a history of working in the ICT industry. Strong information technology professional skilled in 3G, LTE, Mobile Communications, and Radio Frequency (RF). Experienced in Project Management, and Technical Lead collaborating with stakeholders and project members across the multiple countries and time zones. Experienced in Mobile Network Rollout projects in the area of Site Design, Installation Coordination, configuration, commissioning, troubleshooting and Quality Audits. Currently managing the team of talented integration engineers and project managers, delivering professional integration services in IT & Telco industry.
Maintenance, development and
testing applications based on the
Real-time web applications
development and mobile
Development of existing platforms
as CRM (Salesforce) and BI tools.
DATA MANAGEMENT SOFTWARE PROJECT