- Type of employment: b/d
- Offer ID: SK1724
- Category: Administration
- Place: Bratislava , Slovakia
- Minimal level of education:: b/d
- Minimal experience: Less than 2 years
VACANCY DESCRIPTIONWe are preparing a team of L1 Administrators to be responsible for migration of systems. After the whole rum up and smooth migration we need you to continue in the operations core teams structure.
The project includes migration of data centres and support done continuously. The workload will be done within all shifts type with possible overtimes. Cooperation among international teams is part of the project.
NATEK is rapidly growing and we are always looking for IT talents to join our team. We are committed to excellence so training, supporting, and empowering our team is a top priority for us. NATEK offers competitive salaries and a comprehensive benefits package which includes:
•Attractive salary referring to your skills and experience, formal annual appraisal meeting
•Relocation assistance, relocation bonus
•Professional trainings, language courses
•Multisport card/ Cafeteria
•Pension Plan, Health Care
•Flexibility with employment form
•Regular NATEK events
•Possibility to work in other NATEK European branches innovative projects for the biggest worldwide brands
Salary: from 1000 euro /month depends on seniority*
*The law requires to inform about the minimum salary for all advertised roles. In case of your successful candidacy we will consider all aspects of your experience, skills competencies and qualification when defining final offer. We consider situation within labour market and provide competitive salaries to our employees.
DUTIES•Monitors, maintains, and reports system availability within Operating Level Agreements with main Data centers.
•Monitors vendors' support facilities for hardware maintenance to keep systems current and well within vendors' support requirements.
•Provides for system continuity by following backup and recovery processes and procedures to support recovery from hardware and application failures.
•Responsible for Production Batch Monitoring Scheduling Tools
•Provides incident and problem management input for resolution and root cause analysis of complex hardware and software issues within Operating Level Agreements.
•Ensures that the escalation is done according to priority defined in Escalation Matrix.
•Communicates customers as required.
•Clearly communicates procedures and developments to other IT personnel.
•Performs tasks around incidents and service request, within permission boundaries.
•Monitors and evaluates system performance and performs tuning functions to achieve optimal system efficiency and throughput.
•Monitors system resource utilization and supports capacity planning by capturing data, analyzing trends
REQUIREMENTS•Excellent communication skills and proficiency in speaking English
•Ability to work in team
•Ability to work in compliance with existing processes
•Strong customer service focus
•Interpersonal skills required to interact with internal customers and suppliers
•At least 3-years University degree in Computer related field of study or 2 years work experience in IT
•Ability to work with a diverse group of people of different skills, backgrounds, departments and management levels.
•Unix/Linux and Windows Server Platform experience is an advantage