Solution Integration & Operations Engineer

Job description

We are looking for a profile of Solution Integration & Operations Engineer to support our current team.

In the perimeter of DelOps Team, you will participate in the delivery (BUILD phase) & operations (RUN phase) of the solutions to end customers.  You will work with teams (mainly Project managers, Service Delivery Managers, R&D department and other DelOps members).

#LI-BH1

Your responsibilities

Build Phase Project:

  • Install and configure the solution on hardware or VMware;
  • Integrate the solution at the customer site or hosted, connecting with customer backend or core network elements;
  • Write some technical documentation;
  • Review the customer acceptance plan documents and updated if needed;
  • Follow the Thales process and best practices defined within DES;
  • Assist the development and validation team during the project;
  • Provide visibility to Validation Technical Leader and Project Manager on his/her work progress (actual and estimated time to complete tasks);
  • Execute the acceptance test plan with the customers;
  • Write the Operation and Maintenance Guide (OMG);

RUN Phase Project:

  • Technical support of Cloud, On-Premises, and Hybrid services
  • Design and implement changes into the systems
  • Maintain and enhance internal tools to improve service industrialization for Cloud and On-Premises services
  • Provide technical guidance for new or evolution of services and for consolidated technical analyses
  • Lead the optimization of service reliability, performance and security
  • Provide technical direction when CAB requires tier II input, expertise or changes with high risk impacts on customer SLAs
  • Responsible for product and technical knowledge ramp-up of the Tier II Support team
  • Participate in the definition of production requirements
  • Manage performance. Track and report critical supply and demand metrics. Use data to optimize processes, creatively solve problems, and track results
  • Participate at the preparation and review of technical product & customer specific documentation
  • Participate in the 24/7 oncall rotation within the team

Our requirements

  • At least 5 years of experience in similar position
  • expert knowledge of with Unix/Linux systems
  • very good knowledge of Shell or Python or Perl scripting 
  • Networks (LAN, WAN, Web, Security)
  • TCP/IP protocol and client/server srchitecture
  • basics of SQL language
  • basics of Apache and other webservers
  • basics of Kubernetes
  • English on communicative level

 

Benefits

  • Flexible working hours
  • Home office
  • Pension and Life insurance contribution 
  • Private healthcare
  • Meal contribution (no meal vouchers anymore, but directly to your account) 
  • Cafeteria system/Multisport cards
  • Up to 5 weeks of holiday
  • Technical and personal trainings 
  • Language courses 
  • International environmen
  • Personal Event Bonus 
  • Loyalty presents

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