Site Reliability Engineer

Job description

As a Site Reliability Engineer, you will be responsible for operations and support of IT solutions designed for the telecommunication sector (eSIM cards, IoT, M2M) integrated with the network of worldwide telco operators. You will be part of the project - public cloud (DevOps model), in terms of technologies focused on Cyber Security (Telecom side).

#LI-BH1

Your responsibilities

To perform day to day activities in GCP Cloud, following the SRE approach in a cross-functional team
To develop & maintain the IAC code & automation tools
You will be responsible for support & operations in GCP Cloud to shape the product roadmap and establish strong operational readiness across teams
Responsible to extend and acknowledge the handover milestones to Tier I/II to comply with contractual SLA’s
Responsible to maintain and improve the proactive solution monitoring
To ensure the integrity and reliability of the solution functional baseline & architecture
To provide technical guidance for the new or evolution of services and provide consolidated technical analysis
To deploy existing and/or new products in GCP Cloud
To perform onboarding tests, communicate technical risk concerns and help prepare mitigation plans, Infrastructure and application sanity checks
To handle incidents raised internally or by customers to restore services or to provide solutions to customers within the SLA
To ensure SRE milestones accomplishment like SLO and Error budge policies
To respond to requests & queries coming from different stakeholders and customers with regards to platforms & products under the scope
To solve complex problems arising from issues on the platform leading to bug fixes or system updates, escalation to Level 3 and close follow up until resolution
To design, plan & implement all changes as a result of problem management and/or release management. Provide technical guidance to CAB for assessment of change requests
To participate in the preparation and review of technical product & customer-specific documentation and to maintain it throughout the lifecycle of the project
To participate in the on-call standby rotation in the team during out of office hours including weekends

Our requirements

Configuration management of the SW configuration and components
Change management of the SW solution
Knowledge of Cloud service provider i.e. GCP, monitoring tools, networking, infrastructure and Linux
Hands-on experience in Continuous Integration and Delivery tools like Gitlab, Terraform & Helm
Strong knowledge of system integration, operation, maintenance and proven experience with automation tools including Gitlab
Hands-on in deployment with Kubernetes and GCP administration and support in the production-grade environment
Proficient in Linux, TCP/IP, HTTP (S) protocol
Experience of programming in at least one of the following languages: C, C++, Java, Python, or Go
Experience with algorithms and data structures
Knowledge of Agile methodology and Service Delivery best practices
English on advanced level

Benefits

Internal Mobility Program – enjoy many opportunities for career growth, job rotations, diversity of projects & technologies

International, diverse, and inclusive working environment – get experience in global projects for worldwide leaders and enjoy multinational teams

Referral Program – enjoy cooperation with your colleagues and get the bonus!

5/10 years NATEK club – we offer long term cooperation and celebrate each fifth year cooperation anniversary with gifts

NATEK CSR Events & team buildings – enjoy our values: accountability, partnership and expertise and #workITwithus

Education – benefit from our know-how, learning courses and certificates and IT events – be part of a community of leaders of the industry and take part as a speaker or a visitor

Relocation Bonus – reimbursement for moving expenses for out-of-town candidates

Bonuses for Personal Events – we congratulate you on important events of your life: giving birth to children, university graduation, etc.

Benefit Plus (Cafeteria) – use our e-shop with corporate benefits like travel, theatre tickets, books etc.

We take care about you future – Life insurance & Pension plan

Multisport Club CardTechnical and Personal training – we are investing in your skills growth

Language courses

1 paid day off for volunteering – we are supportive in all charity ideas

Meal contribution/ food vouchers

Vacation plan – up to 5 additional days based on cooperation length