Service Administration Assistant

Job description

NATEK is an IT company specialised in outsourcing IT services. NATEK’s IT specialists contribute to developing technologies for the most recognizable brands all over the world. In result, our IT talents have a unique chance to create advanced security solutions used on airports, design modern banking solutions, and many others interesting projects. And we still want to do more! Therefore, we decided to extend our team in Sofia. Currently we are looking for ambitious, well-organized and motivated colleague who will support the administrative part of our job. This is a great opportunity for you, if you want to start your professional career and develop yourself in dynamic, multinational environment. We can provide you with clear career path within Operations department. Apply, join us and #growITwithus!


Your responsibilities

Employee Personal Administration


  • Maintain reports and data collection for BU in order to ensure legal compliance (employment docs, medical check-ups, health & safety at work trainings) 
  • Administering employee benefits (medical care, multisport cards…) including enrolment, changes, terminations and verifies supplier invoices’ specification 
  • Assisting in business travels arrangement and expense reimbursement process - managing of Travel Orders for consultants 
  • Administering visa, work permit and work authorization services 
  • Providing and documents needed for payroll process in terms of employee life cycle  


Business Administration

  • Preparing, managing and updating service documentation (B2B contracts, SOWsand/or POs) 
  • Assisting delivery in monthly approval of Consultants Time Sheets 
  • Monitoring reports and escalates absence(vacations, illness..) to operations  
  • Administration of incoming and internal documentation and performing wide range of clerical duties such as filing, scanning and data collectionfor accounting purposesif needed  

Office Management

  • Office visitors welcoming, badge management for internal and external  
  • Under dotted line of Group Service Administration, maintenance of office supplies – controlling available supplies, ordering new supplies, making purchase orders and anticipating budget for supplies  
  • Under dotted line of Group Service Administration, purchasing of services (cleaning, telco..) and equipment for BU needs:getting price offers, ordering, creating purchase orders, allocating assets/service, stock inventory.  
  • Management of incoming and outgoing post and courier services 


Our requirements

  • University degree (preferred administration) 
  • Excellent time management skills and ability to multi-task and prioritize work 
  • Attention to detail and problem-solving skills, can do attitude
  • Excellent written and verbal communication skills
  • Independence, accuracy and ability to organize your own work
  • Ability to be resourceful and proactive in dealing with issues that may rise
  • Excellent interpersonal, communication and presentation skills
  • Willingness to learn
  • Fluent English
  • Very good knowledge of MS Office


  • Flexible working hours (within Business Unit business hours)
  • Remote job possibility (home office procedure after pandemic)
  • For contractors - entitlement to additional 23 days off
  • For COW employees - additional paid day off for volunteering

  • Private healthcare
  • Referral bonus
  • Learning platform UDEMY
  • Food vouchers
  • Early boarding bonus
  • Relocation bonus
  • Benefit platform - cafeteria including Multisport Card
  • Work in a friendly and dynamic environment and culture
  • Teamwork and collaboration within an international team of professionals
  • Possibilities to implement your own ideas and make a true impact on our company
  • Future career growth and development

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