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Senior Business Development Manager

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Job description

The Senior Business Manager is responsible for driving profitable business growth through a combination of new client acquisition and development of an existing client portfolio.

The role combines business development, strategic account management and commercial ownership. The Senior Business Manager is expected to actively build new relationships, identify sales opportunities, manage complex sales processes and grow existing accounts by expanding NATEK’s footprint, services and delivery scope. This is a senior, client-facing role with strong ownership of revenue, gross profit and account development.

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Your responsibilities

New Business Development:

• Acquire new clients and build a strong sales pipeline through proactive outreach, networking and partnerships in an international business environment.

• Build relationships with key decision-makers across international markets and identify relevant IT services and outsourcing opportunities.

• Manage the full sales cycle, including proposals, RFPs, negotiations and contract signing.

• Collaborate with internal teams to develop competitive, profitable offers tailored to international clients’ needs.

• Maintain accurate CRM data and sales forecasts.

Existing Account Development:

• Manage and grow an assigned portfolio of existing international clients.

• Build long-term relationships with international stakeholders and identify upselling, cross-selling and account expansion opportunities.

• Develop account growth plans and monitor performance, profitability and future potential.

• Drive client retention, contract renewals, extensions and commercial negotiations.

• Collaborate with Delivery teams to ensure client satisfaction and identify new opportunities.

Commercial Ownership:

• Take responsibility for revenue, gross profit, new client acquisition, account growth, pipeline conversion and forecast accuracy.

• Focus on sustainable growth, business quality and profitability across an international client portfolio.

• Identify opportunities to expand business relationships across markets and strengthen NATEK’s international presence.

Client & Internal Collaboration:

• Act as a senior commercial contact for international clients, building trusted relationships with stakeholders from diverse cultural and business backgrounds.

• Coordinate with Delivery, Recruitment and support teams to ensure effective collaboration and successful client outcomes.

• Ensure smooth sales-to-delivery handovers and support commercial escalations.

• Share market insights and contribute to NATEK’s sales strategy, service offering and market positioning within an international business environment.

Our requirements

To succeed at this job, you must have:

• Fluent in English

• 5+ years of experience in B2B sales, business development or account management.

• Proven experience in IT outsourcing, IT services, software services, consulting or technology-related business.

• Demonstrated success in acquiring new clients and developing existing accounts.

• Experience managing complex and longer sales cycles.

• Ability to sell to senior stakeholders within enterprise organizations.

• Strong understanding of commercial models such as Time & Material, Staff Augmentation, Managed Services and project-based delivery.

• Experience in pricing, commercial negotiations and contract discussions.

• Strong understanding of revenue, gross profit and gross margin.


Skills & Competencies:

• Strong business development mindset.

• Excellent relationship-building and stakeholder management skills.

• Ability to open doors and create opportunities independently.

• Strong negotiation and influencing skills.

• Commercial awareness and financial understanding.

• Ability to understand client business challenges and translate them into IT solutions.

• Strong presentation and communication skills.

• Ability to manage multiple opportunities and accounts simultaneously.

• High level of ownership and accountability.

• Ability to work effectively across Sales, Recruitment and Delivery teams.

• Comfortable working in an international business environment.

Benefits

• Internal Mobility Program – enjoy many opportunities for career growth, job rotations, diversity of projects & technologies

• Referral Program – enjoy cooperation with your colleagues and get a bonus!

• 5/10 Years NATEK Club – we offer long-term cooperation and celebrate each fifth-year cooperation anniversary with gifts

• NATEK CSR Events & team buildings – enjoy our values: accountability, partnership and expertise and #workITwithus

• Education – benefit from our know-how, learning courses and certificates and IT events – be part of the community of leaders of the industry and take part as a speaker or a visitor

• Multisport

• Technical and Personal training

• Language courses

Additionally only for employment contract:

• Cafeteria

• Financial Contribution for Meals

• Life insurance

• Bonuses for Personal Events

• Day off for volunteering

Model:
Hybrid
Locations: Sofia
Type of contract:
B2B or CoW
Categories: Sales

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    In NATEK you will have a chance to share your passions with other coworkers: Oksana and Wojtek made some kilometers for our #ActivityForCharity challenge.

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