(Senior) Application Operations Engineer

Job description

Our client is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so are we. We are leaving the traditional bank behind us and we are choosing to move forward as a digital enterprise. You will become a part of a business unit  Accounts-products & services. With our innovative account products and services, we are the key to the customer interface! We develop standardized, individual and complex account products including the conception and marketing of integrated price and service bundles as well as account management (booking, contracts, contract management, product and condition management) and account offboarding (account deletion process), providing information and convenience services around the account.


Your responsibilities

The Account Operations Engineer is responsible for understanding complex application, data flows and their business purpose in order to integrate new modules, changes or releases into our IT landscape. You will take on the requirements of customer projects and implement the infrastructure for our software solutions. You handle incidents, problems and changes as well as analyzing and fixing errors in existing interfaces. You communicate with developers and DevOps-Engineers.

In your role as Application Operations Engineer  you will be a member of an international team of account poducts and services experts who are developing, maintaining and operating new applications and services based on several frameworks such as JAVA, REACT etc.. Our approach is to use DevOps-solutions and -methodolgy wherever and whenever it is possible to implemt new functions and microservice as fast as it could. You will be part of the DevOps-Team and responsible for a stable production environment. You will operate new frontends, modules or interfaces for applications in close co-operation with business analysts and development experts of your team.


  • Preparing software builds and release packages to test and production environments
  • Defect management
  • Analyse requests and create evaluations
  • Technical change request management for infrastructure requests
  • Problem management
  • Backup and restore management
  • Environment management (installation and development of environments)
  • Infrastructure/application monitoring
  • Support
  • Release and patch management
  • Maintanance
  • Installation of new environments

Our requirements

Required experience:

  • Understanding of application management of complex IT systems
  • Understanding of administration and maintenance of Unix/Linux environments
  • Performing packaging and build procedures and deployment processes - software packaging, build & deployment experience
  • Understanding of the DevOps concept and pipelines - OpenShift, container orchestration and CI/CD

Good to have experience:

  • Integrate databases required for the application - Relational databases /SQL
  • Agile Software Development
  • Understanding and devopment of solutions based on general architecture and structures - TomCat (or other application server technology, e.g. Webspehere, JBos, etc.)
  • Script languages ( Unix scripting) - Python/Jython for WAS scripting, Unix scripting for Shell/Bash/
  • Logfile-Analysis


  • Attractive salary referring to your skills and experience
  • Private health care
  • Food vouchers
  • Social events
  • Access to e-learning platform Udemy
  • Option for a B2B contract
  • Flexible working hours
  • For contractors - entitlement to additional 23 days off
  • For COW employees - additional paid day off for volunteering
  • Relocation bonus and assistance
  • Work with cutting-edge technologies
  • Innovative projects for the biggest worldwide brands
  • Support for professional career growth by matching your skills and plans with suitable projects
  • Possibility to work in other NATEK European branches
  • Possibility for Business Travel
  • Transparent recruitment process with our full support (coaching, consulting, clear feedback)

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