Job description
LOCATION: POLAND, Gdańsk
As a Resource Manager in NATEK you have a great opportunity to cooperate with the biggest well-known customers at the same time being a part of a non-corporate company where core values are accountability, expertise and partnership. Resource Manager in NATEK is a bridge between IT consultants, customers and other NATEK functions for all operational processes. While cooperating with HR, Finance and Sales, RM reports to Operation Manager. On this position, you may be dedicated to one or multiple projects and have a real influence on building customers relations and the expansion of NATEK Services. NATEK mission is to deliver high-quality IT outsourcing solutions, at the same time, we focus on building a better society around us by our CSR activities based on three main pillars: social, education and environment.
Location: Poland / Warsaw or Wroclaw/
#LI-EH1
Your responsibilities
Leading local teams of IT professionals to deliver best-in-class customer experience and achieve operational excellenceBoarding, building, educating, motivating and integrating IT teamsEstablishing long-lasting relations and career development plans of IT teamsLeading annual appraisals processes with the support of other functionsSupervise administration tasks like expenses, travels, attendance, invoicing and moreSingle point of contact for customer/s for all operation purposesBuilding high-quality clients’ relationshipsSupporting Sales team by reporting all potential opportunities for new projects on site of a given account/s
Our requirements
4 years of experience on a similar role within IT marketExperience with people management and talent development, preferably within IT teams/projectsExperience with suppliers management, e.g. integration events organisationExcellent communication and leadership skills to ensure effective communication with various persona: clients, NATEK Management team, IT consultantsStrong analytical skillsExperience in building and sustaining customer relationships on a senior levelExperience in managing outsourced supplier will be and added value
Benefits
Being part of a team in the company that is providing exceptional IT outsourcing services for the biggest, international customers with recognizable worldwide brandsWork in international and flat structured organization with an engaged and professional teamFull ownership of assigned projectsOpportunity to work in various projects across 4 countries where we operateRegular evaluation of your developmentThe transparent recruitment process with clear feedbackAgile spirit and transparent teamsFast career development (promotion on results and competencies) and job rotation program (you can develop your career in other Natek departments)Professionalism: work for one of the first IT companies implementing the research of Candidate Experience
