Monitoring Specialist (remote)

Job description

Together with our final client we are building the next generation infrastructure services for exclusive European banking client. Join our team of Monitoring Specialist which is 100% remote.

This role is ideal for all skilled, experienced monitoring specialists with the knowledge of either ScienceLogic or Netcool (mediors and seniors).

Your responsibilities

• Deployment, implementation, administration, and technical support for systems management products (Unix, Linux, Windows, VMware, Azure platform)
• Testing, implementation and roll-out of Systems Management
• Automation of daily processes by scripts (Bash, PowerShell)
• Creating and documenting new processes
• Problem determination, problem cause identification and problem resolution
• Assessment of the situation to determine the infrastructure problem
• Preparation of documentation with problem/incident solution
• Assistance for customers' tickets and the company's infrastructure with ScienceLogic Monitoring Infrastructure
• Escalating issues in accordance with team guidelines to account managers
• Technical support to customer accounts and other company's service lines and competencies
• Action requests for service, implementing changes and resolving assigned problems
• Providing systems management expertise to project teams
• Project status updates on the regular basis

Our requirements

• ScienceLogic, Tivoli Netcool and/or ITM
• Bash, Powershell
• Windows, Unix, Linux
• VMware
• SQL (MySQL, Oracle)


• Contract adjusted to your needs – CoW or B2B
• Flexible working hours
• 100% remote work
• Remote work (#LI-Remote)
• Internal Mobility Program – enjoy many opportunities for career growth, job rotations, diversity of projects & technologies
• International, diverse, and inclusive working environment – get experience in global projects for worldwide leaders and enjoy multinational teams
• Referral Program - enjoy cooperation with your colleagues and get the bonus!
• 5/10 years NATEK club – we offer long term cooperation and celebrate each fifth year cooperation anniversary with gifts
• NATEK CSR Events & team buildings - enjoy our values: accountability, partnership and expertise and #workITwithus
• Education – benefit from our know how, learning courses and certificates and IT events – be part of community of leaders of the industry and take part as a speaker or a visitor

Only for CoW:
• Relocation Bonus – reimbursement for moving expenses for out-of-town candidates
• Bonuses for Personal Events – we congratulate you important events of your life: giving birth to children, university graduation, etc.
• Benefit Plus (Cafeteria) – use our e-shop with corporate benefits like travel, theater tickets, books etc.
• Additional Medical health care – on top of standard health insurance
• Multisport Club Card
• Technical and Personal training – we are investing in your skills growthLanguage courses
• 1 paid day off for volunteering – we are supportive in all charity ideas
• Meal contribution/ food vouchers
• Recreation bonus – enjoy traveling around Slovakia and get reimbursement of travel costs

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