- Type of employment: b/d
- Offer ID:
- Category: Linux
- Place: Ostrava , Czech Republic
- Minimal level of education:: b/d
- Minimal experience: Between 2 and 5 years
Into our ServiceNow solutions team we are looking for a System Administrator of ITSM tools.
We are using ITSM (ticketing) tool from ServiceNow, one of the biggest market players in this area.
In IT Service Enablement team we utilize industry standard models, agile development methods, well known tools, and reference architectures. More important than certificates from single methods is independent thinking and pragmatic approach to apply industry best practices on daily work.
DUTIES● ITSM system maintenance, configuration, optimization and installation,
● administration of ITSM tool as part of incident, problem and change management design and
deployment. Including d ocumentation creation and it’s maintenance,
● seeking for improvements, standardization and automation of routine work.
REQUIREMENTS● communicative and customer oriented colleague
● who knows MySQL (Oracle, MSSQL) database systems,
● has good knowledge of UNIX/Linux operating systems,
● has experience in IT area for 3 years and/or university degree in IT,
● is able to decide independently and quickly and likes to be member of a team, and her/his ● English is on good level in oral and written.
As an advantage we appreciate if you have:
● knowledge of Java scripting, PHP, Java, HTML, XML,
● experience with ServiceNow tools,
● knowledge of ITIL and it’s processes or ITIL v3 Foundation certificate