A week in the life of an L2 Engineer:

• Provide level-2 support on resolving any reported staging/production ticket following a defined SLA.

• Install and configure the solution on on-cloud and/or on premise according to the customer requirements and the project plan, connecting with other network elements or customer backend.

• Guarantee the solution functionality and stability according to customer requirements.

• Ensure the compliance with (customer’s) deployment rules and best practices are applied.

• Execute the acceptance test plan with the customers.

• Assist the development and validation team during the project;

• Reviews and challenge the customer requirement specifications (CRS) & alert on unclear scope, possible issues & risks foreseen.

• Write and review technical documentations.

• Manage technical risks and share them with project manager on regular basis.

• Perform regular report to project managers (tasks progress, risks, etc).

• Contribute to knowledge sharing,with the project team, and on a worldwide level;

• To succeed in this job, you must have strong knowledge of system integration, Linux, network, log analysis and troubleshooting, and proven experience with scripts programming and MySQL database.

• In addition, you should have intermediate knowledge of report & monitoring configuration and automation tools including Datadog, ELK and Jenkins.

• You must be fluent in English.

• We would like someone to join our team who is creative, autonomous, detail oriented, a strong verbal and written communicator, a problem solver, analytical, able to work under pressure, and a demonstrated ability to continuously improve, learn and grow.

• You must have a Degree in Computer Science, Software, Electrical Engineering, Telecommunications, Information Technology or a related field.

• We are looking for someone with at least 3 years of system integration experience, including large projects.

• It would be preferred if you have: knowledge of Docker, AWS, CI/CD, REST API, Kubernetes, Python, Shell Script, Geo-Redundancy concepts and ITIL framework.

• Internal Mobility Program – enjoy many opportunities for career growth, job rotations, diversity of projects & technologies

• International, diverse, and inclusive working environment – get experience in global projects for worldwide leaders and enjoy multinational teams

• Referral Program – enjoy cooperation with your colleagues and get the bonus!

• 5/10 years NATEK club – we offer long-term cooperation and celebrate each fifth-year cooperation anniversary with gifts

• NATEK CSR Events & team buildings – enjoy our values: accountability, partnership and expertise and #workITwithus

• Education – benefit from our know-how, learning courses and certificates and IT events – be part of a community of leaders of the industry and take part as a speaker or a visitor

• Relocation Bonus – reimbursement for moving expenses for out-of-town candidates

• Bonuses for Personal Events – we congratulate you on important events of your life: giving birth to children, university graduation, etc.

• Benefit Plus (Cafeteria) – use our e-shop with corporate benefits like travel, theatre tickets, books etc.

• We take care about your future – Life insurance & Pension plan

• Multisport Club Card

• Technical and Personal training – we are investing in your skills growth

• Language courses

• 1 paid day off for volunteering – we are supportive in all charity ideas

• Meal contribution/ food vouchers

• Vacation plan – up to 5 additional days based on cooperation length