Junior Resource Manager

Job description

As a Junior Resource Manager in NATEK you have a great opportunity to develop your career path in non-corporate company where core values are accountability, expertise and partnership. On this role, with the support of experienced Resource Manager you will cooperate with the biggest well-known customers. Junior Resource Manager in NATEK is a bridge between IT consultants, customers and other NATEK functions for all operational processes. While cooperating with HR, Finance and Sales, JRM reports to Operation Manager. On this position, you may be dedicated to one or multiple projects to build customers relations and ensure NATEK Services quality and profitability.

NATEK mission is to deliver high-quality IT outsourcing solutions, at the same time, we focus on building a better society around us by our CSR activities based on three main pillars: social, education and environment.

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Your responsibilities

·  Leading local and remote teams of IT professionals to deliver best-in-class customer experience and achieve operational excellence

·  Boarding, building, educating, motivating and integrating IT teams

·  Establishing long-lasting relations and career development plans of IT teams

·  Leading annual appraisals processes with the support of other functions

·  Supervise administration tasks like expenses, travels, attendance, invoicing and more

·  Single point of contact for customer/s for all operation purposes

·  Building high-quality clients’ relationships

·  Supporting Sales team by reporting all potential opportunities for new projects on site of a given account/s

Our requirements

·  3 years of experience on a similar role within IT market

·  Experience with people management and talent development, preferably within IT teams/projects

·  Experience with suppliers management, e.g. integration events organisation

·  Excellent communication and leadership skills to ensure effective communication with various persona: clients, NATEK Management team, IT consultants

·  Strong analytical skills

·  Experience in building and sustaining customer relationships on a senior level

·  Experience in reporting on services and its financials, Gross Margin, profitability measures will be and added value

Benefits

·  Having support from experienced Resource Manager who will train you on the role so you can quickly have full responsibility of the service

·Being part of a team in the company that is providing exceptional IT outsourcing services for the biggest, international customers with recognizable worldwide brands

·  Work in international and flat structured organization with an engaged and professional team

·  Remote work during Covid-19 pandemic and home office option in the future

·  Opportunity to work in various projects across 4 countries where we operate

·  Regular evaluation of your development

·  The transparent recruitment process with clear feedback

·  Agile spirit and transparent teams

·  Fast career development (promotion on results and competencies) and job rotation program (you can develop your career in other Natek departments)

·  Professionalism: work for one of the first IT companies implementing the research of Candidate Experience

·  Life insurance, private healthcare, Multisport/MyCafeteria, Referral Program, Udemy, Natek events

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