• Administer the organization’s project and collaboration platforms.

• Configure and maintain workflows, custom fields, screens, permissions, and automation rules.

• Provide administration and support for service management processes.

• Analyze business requirements and translate them into practical platform solutions.

• Troubleshoot platform-related issues and provide effective solutions.

• 2–5 years of hands-on experience in Jira administration.

• Good understanding of Jira Cloud administration, confirmed by the relevant certification.

• Experience configuring workflows, custom fields, screens, permissions, and automation.

• Experience with Confluence administration.

• Experience with Jira Service Management.

• Understanding of REST APIs and integrations.

• Knowledge of Atlassian Marketplace applications, including ScriptRunner and Tempo Timesheet.

• Ability to analyze business requirements and propose practical solutions.

• Strong troubleshooting skills.

• Strong English communication skills, both written and verbal.

• Experience providing end-user support within a corporate environment.

• Hands-on experience with project portfolio management and planning tools, including BigPicture, Advanced Roadmaps, Structure, or Tempo Planning.

• Hands-on involvement in Atlassian Cloud migration initiatives.

• Familiarity with Atlassian Analytics and solutions for dashboards and reporting.

• Experience in configuring single sign-on (SSO) and identity management solutions, including Okta.

• Experience managing Jira environments with more than 1,000 users.

• Experience supporting multiple business units within global or regional organizations.

• Knowledge of change and release management processes.

• Experience providing support for business-critical applications under defined SLAs.

• Awareness of GDPR, information security, and access governance requirements.

• Internal Mobility Program – enjoy many opportunities for career growth, job rotations, diversity of projects & technologies

• Referral Program – enjoy cooperation with your colleagues and get a bonus!

• 5/10 Years NATEK Club – we offer long-term cooperation and celebrate each fifth- year cooperation anniversary with gifts

• NATEK CSR Events & team buildings – enjoy our values: accountability, partnership and expertise and #workITwithus

• Cafeteria

• Medical Healthcare

• Multisport Club Card

• Technical and Personal training

• Language courses

Additionally only for COW:

• Life insurance

• Bonuses for Personal Event

• Day off for volunteering