• Managing and maintaining warehouse IT ecosystem, including RF scanners (Point Mobile), PDA devices, and industrial printers (Zebra)

• Configuring, issuing, and supporting devices using MDM systems (SOTI, PMDM)

• Performing first-line support for warehouse and transport systems (WMS, TMS), including issue verification and escalation

• Diagnosing and resolving hardware, network, and infrastructure issues in on-site environments

• Supporting LAN infrastructure (Cisco), including physical troubleshooting and cooperation with 2nd line support

• Maintaining and troubleshooting security systems such as CCTV (Hikvision) and access control systems

• Supporting business users, including Active Directory account management, password resets, and workstation preparation

• Managing IT asset lifecycle using asset management tools (Snipe-IT)

• Monitoring and supporting environmental systems (temperature and humidity sensors)

• Documenting all activities and incidents in Jira in line with internal standards

• Maintaining up-to-date network and infrastructure documentation, including changes in cabling and VLANs

• Fluent Romanian (mandatory for on-site work)

• Communicative English (B1/B2) for cooperation with international teams

• Hands-on experience in IT support in on-site environments (hardware, network, infrastructure)

• Experience with LAN networks (preferably Cisco) and basic troubleshooting

• Experience with end-user support and Active Directory

• Ability to work with warehouse devices such as scanners, printers, and mobile terminals

• Experience with ticketing systems (e.g. Jira) and documentation practices

• Understanding of logistics or warehouse environments will be a strong advantage

• Ability to work in a shift-based system (3 shifts, 6 days per week)

• High level of ownership, independence, and attention to detail

• Experience with MDM systems (SOTI, PMDM)

• Experience with WMS/TMS systems

• Familiarity with CCTV and access control systems

• Internal Mobility Program – enjoy many opportunities for career growth, job rotations, diversity of projects & technologies

• Referral Program – enjoy cooperation with your colleagues and get a bonus!

• 5/10 Years NATEK Club – we offer long-term cooperation and celebrate each fifth-year cooperation anniversary with gifts

• NATEK CSR Events & team buildings – enjoy our values: accountability, partnership and expertise and #workITwithus

• Education – benefit from our know-how, learning courses and certificates and IT events – be part of the community of leaders of the industry and take part as a speaker or a visitor

• Multisport

• Technical and Personal training

• Language courses