Implementation Consultant

Job description

Join Natek and become a part of a team dedicated to the highly valued company from the travel industry. Your key role will be to support and deliver outstanding solutions from company’s product portfolio to their global customer base.

Your responsibilities

• Manage client relationships from initial contact through scoping, analysis, diagnostic, recommendation, implementation and closing phases
• Manage implementations until launch in production, ensuring proper communication with customers and internal teams
• Configure the platform correctly, including opening tasks to other teams if required
• Ensure relevant and exhaustive validation (unit test, e2e test, UAT and pre-production)
• Monitor launch in production (transition period)
• Provide advice/consulting to customers for their integration activities between company’s systems and customer systems
• Ensure product high level adoption by customers in providing appropriate assistance on the daily activities
• Present complex analysis results in client meetings
• Propose and follow-up internal processes improvements
• Identify and recommend internal tools and techniques for further process automation

Our requirements

• Extensive experience in Travel Industry, especially on Fares, Pricing and Ticketing ares in Travel Agency or Airlines context
• Knowledge of GDSs business areas
• Deep understanding of specific business processes and products within Travel Industry
• Good knowledge of Microsoft Suite
• Fluent English

Nice to have:
• Degree in Tourism
• Knowledge of Agile tools (e.g. Jira, Confluence)

Benefits

• Your professional career growth by matching your skills and plans with the suitable project
• Possibility to work in other Natek European branches
• Work in modern environment with innovative technologies
• Attractive salary referring to your skills and experience
• Flexible working hours
• Private healthcare, Multisport Card
• For Contractors: eligibility for additional 23 days

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