Front Desk Manager

Information about the offer
  • Type of employment: b/d
  • Offer ID: SK2095NRB
  • Category: Administration
  • Place: Bratislava , Slovakia
Requirements
  • Minimal level of education:: b/d
  • Minimal experience: Less than 2 years

VACANCY DESCRIPTION

- FDM handles life cycle tools for supporting client requests
- Routing client requests to the internal teams and providing information back to the client
- Monitoring of the tool stage changes of requests within FDM radar
- Preparation of MIS if needed
- Email communication with client and internal teams
- Creation of custom reports for Account Executive team

Salary offer: min. 1000 EUR gross/ month; depends on seniority
The law requires to inform about the minimum salary for all advertised roles. In case of your successful candidacy we will consider all aspects of your experience, skills, competencies and qualification when defining final offer. We consider situation within labour market and provide competitive salaries to our employees.

DUTIES

- Provide support through other internal tools if needed
- Basic quality check of the client request MDS
- Adhere to the defined SLOs

REQUIREMENTS

- Advanced verbal and written communication skills in English,
- Ability to professionally communicate with Clients and senior employees in the company
- Have a proven high level of dedication and commitment
- Should have multitasking capabilities
- Be results-oriented and driven, should be able to navigate internally within the systems and tools to ensure deliverables are met.
- Display a proven ability to work under pressure
- Ability to execute the task assigned with minimal supervision

WHAT WE OFFER

b/d