Application Support Engineer with C++

Job description

Application Support Engineer with C++ will be part of team based in Wroclaw (15 people including 2 L3 IT Support Engineer – globally there are 7 L3 IT support engineers), that works on development and maintenance of application. Application is used for risk calculation It’s composed 96% of C++, 3% Oracle and the rest are Python/Bash scripts. The system consists of many components running on 120+ production, test and disaster recovery Red Hat servers. Components are written in C++, SQL and Java languages (now 800000+ lines of code).

Team cooperates with London and Bangalore – about 50 people working on the application (international team).

Your responsibilities

• In general diagnosis and solving problems with application

  • Diagnose and solve issues within MaRS application

  • Diagnose and solve issues with Global MaRS application L3 team

  • Plan and execute application/infrastructure releases and configuration changes

  • Collaborate with production and platform services teams

  • Develop, co-ordinate and promote the effective functioning of problem management activities across all of Markit Risk support teams.

  • Monitor and maintain production and internal environments.

  • Foster good working relationships with internal teams and hosting providers

Our requirements

  • • Proven experience in working on application support role

  • • Knowledge of C++ (at least 5 years of experience in C++) and skills to search and debug issues

  • • Ability to read and write queries

    • Linux experience and in writing shell scripts

    • Fluent communication in speaking and writing in English

    • Basic SQL knowledge

    Nice to have:

    • Good communication skills

    • ITIL certificate is a plus

    • Willingness to learn new skills

    • Python knowledge will be a plus

  • Benefits

    • Flexible working hours

    • Company social events

    • Private healthcare

    • Multisport card

    • For contractors – eligibility for up to 23 additional days

    • For consultants - life insurance

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