• Oversee and manage overall system settings, configurations, and maintenance to ensure optimal operation of all procurement technology platforms.

• Provide advanced technical support to troubleshoot and resolve complex system issues, serving as the subject matter expert and escalation point for system incidents.

• Analyze system performance metrics, user data, and process flows to identify improvement areas, ensure stability, and maximize user adoption.

• Recommend, evaluate, and implement technology enhancements to improve efficiency, effectiveness, and user experience in procurement processes.

• Provide oversight for software release cycles, conducting impact assessments and ensuring a seamless delivery of new functionalities and system upgrades.

• Support the rollout of new procurement system deployments and the extension of existing system scopes, including business readiness, communication, and change management

• 5+ years of experience in procurement technology systems management or related roles.

• Experience with major procurement platforms (Coupa preffered)

• Strong knowledge of procurement processes, system controls (SOx), and release management best practices.

• Demonstrated experience supporting complex, global technology platforms and troubleshooting technical issues.

• Proven analytical and data interpretation skills.

• Excellent stakeholder management, communication, and leadership capabilities.

• Process improvement certification (e.g., Lean Six Sigma)

• Familiarity with ITIL or similar service management frameworks

• Fluent English language skills required

• Bachelor’s Degree in Information Systems, Business, Supply Chain, or related field; advanced degree preferred.

• Mandarin or Japanese language skills preferable

• Internal Mobility Program – enjoy many opportunities for career growth, job rotations, diversity of projects & technologies

• Referral Program – enjoy cooperation with your colleagues and get a bonus!

• 5/10 Years NATEK Club – we offer long-term cooperation and celebrate each fifth- year cooperation anniversary with gifts

• NATEK CSR Events & team buildings – enjoy our values: accountability, partnership and expertise and #workITwithus

• Cafeteria

• Medical Healthcare

• Multisport Club Card

• Technical and Personal training

• Language courses

Additionally only for COW:

• Life insurance

• Bonuses for Personal Events

• Day off for volunteering