Cisco Voice Engineer

Information about the offer
  • Offer ID:
  • Category: IT Voice
  • Place: Sofia, Bulgaria
Requirements
  • Minimal level of education: Undergraduate University Education (Bc., etc)
  • Minimal experience: Less than 2 years

VACANCY DESCRIPTION

Our client is establishing new project related to the maintenance and development of technical solutions for one of the biggest automakers in Germany. You will have a chance to learn and develop your skills in extended stack of technologies such as Windows server, Microsoft Exchange, Active Directory, Citrix, Voice/VoIP, Cisco, Skype for Business, Avaya, lots of Application packaging technologies, etc. The project has started and it’s in its building phase with a big potential to offer development of your career further for the next decade. If you are a tech savvy, willing to improve your skills and willing to learn or improve your German, follow the lines below.

DUTIES

•Validating incoming customer configuration service requests and implementing them using CUCM GUI or bulk admin toolset depending on the volume and nature of the query
•Implementing (create, cease, modify) customer sites (e.g. partitions, calling search space, etc.) in Call Manager and dealing with config of analogue and PSTN gateways
•Dealing with user device profiles, IPT device configuration, fix phone configuration, hunt groups, pick up groups and all telephony related configurable settings
•Optimizing processes and delivering high quality experience to customers
•Being a reliable partner to our customers

REQUIREMENTS

•CUCM, CMS
•Telepresence (VCS Expressway, VCS controller, TMS, Conferencing, TPS)
•Protocols (SIP, RTP, DTMF, SAML, SMTP)
•MS Windows Server and Active Directory administration
•General understanding of Networking and VoIP
•MS Skype for Business - Online troubleshooting
• Sufficient level of German  language. If you don’t have it, you need to be eager to learn it.

In addition to your technical knowledge we expect you are:
•Analytical and problem solving type
•Well organized and self-driven person
•Fast learner that is able to overcome challenges in the fast changing tech world
•Team player
•Keen to collaborate with customers every day, helping them get the most from our services, solutions and processes
•Relevant Cisco certifications are plus

WHAT WE OFFER

• Attractive salary referring to your skills and experience;
• Private health care;
• Multisport or Compliment card;
• Food vouchers;
• Social events;
• Access to e-learning platform Udemy;
• Option for a B2B contract;
• Flexible working hours;
• Relocation bonus and assistance;
• Work with cutting-edge technologies;
• Innovative projects for the biggest worldwide brands;
• Support for professional career growth by matching your skills and plans with suitable projects;
• Possibility to work in other NATEK European branches;
• Transparent recruitment process with our full support (coaching, consulting, clear feedback).

Salary

Negotiable, based on candidate's experience