Application Support

Job description

At Natek Poland we are looking for an Application Support to join a project in the banking industry.

The main goal is to support VBA readiness to help organization moving to Microsoft 365 Apps. The candidate would identify and manage fixing compatibility issues with bank users' Microsoft Visual Basic for Applications (VBA) macros and add-ins that are currently in use. The project team closely works with key business divisions that run VBA files and may have difficulties adjusting their macros to Microsoft 365 Apps.

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Your responsibilities

  • Working closely with business users on VBA readiness for Office 365 migration.
  • Adjusting VBA office files for business users to fix functionality or performance of the VBA
  • Consulting VBA remediation requirements with the key stakeholders (both internal and external)
  • Creating scripts to automate support activities.
  • Clearly documenting support issues in the respective tools.
  • Reviewing tasks daily - based on severities and case urgency - to meet stakeholder expectations.
  • Keeping all stakeholders informed of your plans, activities and risks you identified.
  • Providing stakeholders with a dedicated and efficient service at all times.
  • Being compliant with all Credit Suisse policies, including IT Risk.

Our requirements

  • Expert knowledge of VBA and Excel
  • In-depth and excellent support knowledge of Windows NT, Microsoft Office.
  • Ability to troubleshoot VBA and Excel compatibility issues based on MS Office version
  • Must possess strong sense of problem ownership and good client relationships
  • Assertiveness while working with demanding clients and vendors.
  • Fluent written and spoken English.

Benefits

  • Attractive salary referring to your skills and experience
  • Ability to work from home
  • Flexible approach regarding to working hours
  • Joining the company that is providing exceptional services for the biggest,
  • international customers with recognizable worldwide brands
  • Be part of an open-minded team with strong team spirit
  • Private medical healthcare
  • Multisport Card
  • Life insurance
  • E-learning platform UDEMY access
  • Personal event bonus (i.e. wedding, childbirth, graduation)
  • Internal referral program

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