• Acquire new business opportunities and participate in bidding processes (RFPs)

• Build and maintain strong, long-term client relationships

• Manage assigned corporate clients worldwide (across multiple time zones)

• Handle daily communication with customers in a B2B environment

• Prepare pricing offers and review existing pricing models

• Manage MACD pricing models and their updates

• Collect and analyze data, monitor client account activities

• Review contracts and service documentation

• Coordinate internal teams to resolve escalations in a timely and efficient manner

• Manage service disconnects and support service restoration if needed

• Support Mobility projects: outreach to customers and service activation

• Ensure effective use of internal resources

• Prepare reports and support ad-hoc business requirements

• We’re looking for 5+ years in account management / sales / customer-facing roles

• Excellent English (spoken & written)

• Strong communication, negotiation & problem-solving skills

• Telecom knowledge (voice, data, internet, cloud)

• CCNA/CCNP level knowledge – a plus

• Detail-oriented, proactive, team-player, comfortable working under pressure

• Experience in multicultural environments

• Technical exposure

• Strong technical knowledge of VPN, MPLS, Internet connectivity, Broadband and Dedicated Internet solutions, Networking technologies SD-WAN, AVPN IoT, 5G Billing systems

• CCNA/CCNP level of knowledge would be an advantage
• Working knowledge of finance and sales is advantage

• Internal Mobility Program – enjoy many opportunities for career growth, job rotations, diversity of projects & technologies

• International, diverse, and inclusive working environment – get experience in global projects for worldwide leaders and enjoy multinational teams

• Referral Program – enjoy cooperation with your colleagues and get the bonus

• 5/10 years NATEK club – we offer long-term cooperation and celebrate each fifth-year cooperation anniversary with gifts

• NATEK CSR Events & team buildings – enjoy our values: accountability, partnership and expertise and #workITwithus

• Education – benefit from our know-how, learning courses and certificates and IT events – be part of community of leaders of the industry and take part as a speaker or a visitor

• Relocation Bonus – reimbursement for moving expenses for out-of-town candidates

• Bonuses for Personal Events – we congratulate you on important events of your life: giving birth to children, university graduation, etc.

• Benefit Plus (Cafeteria) – use our e-shop with corporate benefits like travel, theatre tickets, books etc.

• Multisport Club Card

• Technical and Personal training – we are investing in your skills growth

• Language courses

• 1 paid day off for volunteering – we are supportive of all charity ideas

• Meal contribution directly to your account