Resource Manager CZ&SK

VACANCY DESCRIPTION

As a Resource Manager in NATEK you have a great opportunity to cooperate with the biggest well-known customers at the same time being a part of non-corporate company where core values are accountability, expertise and partnership.

Resource Manager in NATEK is a bridge between IT consultants, customer and other NATEK functions for all operation processes. While cooperating with HR, Finance and Sales, RM reports to Operation Manager. On this position, you may be dedicated to one or multiple projects and have a real influence on building customers’ relations and expansion of NATEK Services.

NATEK mission is to deliver high-quality IT outsourcing solutions, at the same time, we focus on building a better society around us by our CSR activities based on three main pillars: social, education and environment.

DUTIES

•Leading CZ&SK teams of IT professionals to deliver best-in-class customer experience and achieve operational excellence
•Boarding, building, educating, motivating and integrating IT teams
•Establishing long-lasting relations and career development plans of IT teams
•Leading annual appraisals processes with support of other functions
•Supervise administration tasks like: expenses, travels, attendance, invoicing and more
•Single point of contact for customer/s for all operation purposes
•Building high-quality clients’ relationships
•Supporting Sales team by reporting all potential opportunities of new projects on site of a given account/s

REQUIREMENTS

•4 years of experience on similar role within IT market
•Experience with people management and talent development, preferably within IT teams/projects
•Experience with suppliers management, e.g. integration events organisation
•Excellent communication and leadership skills to ensure effective communication with various persona: clients, NATEK Management team, IT consultants
•Strong analytical skills
•Experience in building and sustaining customer relationships on a senior level
•Experience in managing outsourced supplier will be and added value

WHAT WE OFFER

•Work in international and flat structured organization with an engaged and professional team
•Full ownership of assigned projects
•Regular evaluation of your development
•Opportunities for professional growth in NATEK international structures
•MacBook, iPhone, additional monitor and all necessary accessories
•Benefits which make the difference: Private medical care, MultiSport card, flexible working time, remote work, learning platform UDEMY access, Referral Program, Personal Event Bonus, 5 years club
•The transparent recruitment process with clear feedback

Salary

Negotiable depending on candidate's seniority

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