Administration Assistant/ Administration Specialist


NATEK mission is to deliver high-quality IT solutions for the biggest, well-known brands. Our core values are accountability, expertise, and partnership.
We focus on building a better society around us by our CSR activities based on three main pillars: social, education and environment.

Currently we are searching for Service Administration Assistant/Service Delivery Coordinator. The goal of the position is to enable our Delivery Center and Business Unit in Gdansk to provide a high level of customer service, to both internal and external customers. SAA/SDC performs a wide range of administrative and office support activities including employee personal administration, business administration, office management. Engaged in entire service lifecycle, collaboration with our Operations, HR, Recruitment Sales and other teams. Your responsibility focuses on reports and data collection, administering employee benefits, invoicing, preparing, managing and updating service documentation, purchasing of services and equipment. Additionally, if you have a technical background it will be a strong asset on this position.


Employee Personal Administration:
• Maintain reports and data collection for DC/ BU(employment docs, medical check-ups, health & safety at work trainings)
• Administering employee benefits
• Assisting in business travels arrangement and expense reimbursement process
• Administering visa, work permit and work authorization services
• Providing documents needed for payroll process

Business Administration:
• Preparing, managing and updating service documentation (B2B contracts, SOWs and/or POs, invoices)
• Assisting delivery in monthly approval of Consultants Time Sheets
• Administration of incoming and internal documentation and performing wide range of clerical duties /filing, scanning and data collection/
• Preparing invoices and contracts

Office Management:
• Office visitors welcoming, badge management. During COVID-19 you can work at Home Office, but because of your clerical duties you are supposed to be in the office in some cases (post and courier services, documents etc.)
• Under dotted line of Group Service Administration, maintenance of office supplies – controlling available supplies, ordering new supplies, making purchase orders and anticipating budget for supplies
• Under dotted line of Group Service Administration, purchasing of services and equipment for DC and BU needs: getting price offers, ordering, creating purchase orders, allocating assets/service, stock inventory


• At least 1 year of experience on similar position, international environment is a plus
• University degree (preferred administration)
• Excellent time management skills and ability to multi-task and prioritize work
• Nice to have: experience in invoicing and contracts
• Very good written and verbal communication skills
• Accuracy, ability to analyze and work on numbers
• Talent to be resourceful and proactive in dealing with issues that may rise
• Communication and presentation skills
• Willingness to learn
• High business awareness
• Fluent English
• Very good knowledge of MS Office


• Diversity of assignment that would be a great kick off in your career development
• Working directly in our Delivery Center in Gdansk
• Involvement in the area of the office security
• International environment and cooperation with HR, Recruitment, Finance and Administration teams
• Opportunity to work in various projects across 4 countries where we operate
• Regular evaluation of your development
• MacBook, iPhone, additional monitor and all necessary accessories
• The transparent recruitment process with clear feedback
• Private healthcare
• Multisport Card
• Internal Referral Program
• Company events
• Free access to UDEMY e-learning platform.


Negotiable depending on candidate's seniority

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