Team Leader & SAP Basis Delivery Lead

Job description

We are looking for an experienced SAP Basis Level III Administrator who in addition to technical responsibilities (80% of the time) will be also leading the team of SAP Delivery Leads (20%). You will be responsible for supervising and managing team members on a daily basis. In this position, you will be the point of contact for all subordinates (app.12 people). Team Leader in NATEK acts proactively to ensure smooth operations and effective team collaboration. It’s also a person who leads by setting a good example and engage the team to achieve goals. In NATEK we aim to create an inspiring team environment with an open communication culture.

Your responsibilities

Technical responsibilities: • Service Level Management, Capacity Management (performs capacity checks and provides trend analysis as required). • Availability Management (Regular checks, availability reports and investigation of reported outages on a regular basis). • Problem Management, Incident Management and Escalation (acts as an escalation engineer, owns the Root Cause Analysis (RCA) and the technical solution). • Perform manual and automated monitoring, maintenance with or without 3rd party tools. • Troubleshooting and resolution of incidents (act as Change Supervisor). • Release Management (perform a proper handover into the production of new applications/services). • Configuration Management. • DB configuration and patching, backup and disaster recovery management. • Provides technical support and leadership in a complex SAP environment. • Works with other domains to establish the implementation of plans for SAP changes, projects, implementations, backup and recovery. • Leads and participate in SAP projects and complex changes, such as new implementations, transitions, migrations, upgrades, conversions etc. • Manages/consults on the architecture and design of HW and SW within the client's environment • Develops, implements and ensures compliance of technology standards and solutions People management: • Plans, distributes and controls the work of the team in line with agreed objectives. • Organizes meetings with the team and establish a 2-way communication. • Reports the team results on a regular basis. • Serves as an escalation point for the team members as well as the customer. • Participates in the hiring process. Suggests promotions for the team members. • Organizes yearly performance reviews and set objectives for the team members. • Motivates the team members to the continual improvement. • Administrative job related to team leading.

Our requirements

Requirements: • Experience with SAP R/3 basis administration including system installations, upgrades, system migrations, back-up/recovery, performance tuning, system monitoring. • Thorough understanding of system operating environments and database management including UNIX, Linux, AIX, Windows, TCP/IP and ORACLE, SAP HANA • Good understanding and knowledge of one or several of the following SAP products: R/3, Enterprise Portal, Solution Manager, HANA. • Excellent analytical skills, proactivity to identify potential problems in the Customers SAP environment. • Strong consulting skills. • Excellent communication skills. • Experience with formulating overall strategies and operational solutions would be an advantage. • Deep understanding of the business environment and IT processes (ITIL). • Leadership qualities: integrity, attention to detail, service-oriented, goal-oriented. • Proven work experience as a team leader or supervisor. • In-depth knowledge of performance metrics. • Fluent in English.

Benefits

• Health Care Package • Benefit Plus / MultiSport Card • Regular NATEK events
 • Personal event bonus • Natek's "5 Years Club" • Referral Program • Support you in your career growth • International work environment •• Some benefits may be affected by pandemics preventive measures

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