Desktop Support Engineer

Information about the offer
  • Offer ID: PL2520
  • Category: Customer Support
  • Place: Warsaw, Poland
Requirements
  • Minimal level of education: Undergraduate University Education (Bc., etc)
  • Minimal experience: Between 2 and 5 years

VACANCY DESCRIPTION

The Senior Desktop Support Engineer provides remote technical support to internal clients. The specialist supports standardized end user technology with a great focus on aligning IT services with the business needs – all based on ITIL best practices. Join our Natek team and be part of the team which provides solutions for banking industry.

DUTIES

•Writing standardized scripts to automate support operations
•Analysis of system performance; driving remediation activities
•Securing effective product deployments by participation in testing and early life support
•Investigation of Win10 incidents and problems
•Creating new Web API on for our support tools and scripting solutions that use existing support Web API
•Keeping all stakeholders informed of your plans, activities and risks you identified

REQUIREMENTS

•Excellent support knowledge of Windows NT, Microsoft Office, Internet Explorer, Edge and Skype
•Ability to troubleshoot hardware, software, and networking issues on laptops, desktops, virtual machines
•Experience in scripting or programming. Highest value: Angular 5, Web API
•Fluent English
•Ability to diagnose or resolve complex technical problems

WHAT WE OFFER

•Your professional career growth by matching your skills and plans with the suitable projects
•Working in international team
•Possibility to work in other NATEK European branches
•Work in modern environment with innovative technologies
•Attractive salary referring to your skills and experience
•Company social events
•Private healthcare
•Multisport card
•Learning platform UDEMY
•Early boarding bonus
•Flexibility in contracting
•For contractors – eligibility for up to 23 additional days

Salary

Negotiable depending on candidate's seniority