- Ref.: SK1724
- Kategorie: IT Infrastructure and Tools
- Place: Bratislava, Slovakia
- Minimal level of education: Undergraduate University Education (Bc., etc)
- Minimální praxe: Less than 2 years
POPIS PRACOVNÍ POZICEJoin us and be part of the operations core teams structure.
The workload will be done within all shifts type with possible overtimes. Cooperation among international teams is part of the project.
POVINNOSTI NA DANÉ POZICI•Monitors, maintains, and reports system availability within Operating Level Agreements with main Data centers.
•Monitors vendors' support facilities for hardware maintenance to keep systems current and well within vendors' support requirements.
•Provides for system continuity by following backup and recovery processes and procedures to support recovery from hardware and application failures.
•Responsible for Production Batch Monitoring Scheduling Tools
•Provides incident and problem management input for resolution and root cause analysis of complex hardware and software issues within Operating Level Agreements.
•Ensures that the escalation is done according to priority defined in Escalation Matrix.
•Communicates customers as required.
•Clearly communicates procedures and developments to other IT personnel.
•Performs tasks around incidents and service request, within permission boundaries.
•Monitors and evaluates system performance and performs tuning functions to achieve optimal system efficiency and throughput.
•Monitors system resource utilization and supports capacity planning by capturing data, analyzing trends
POŽADAVKY PRO PRACOVNÍ POZICI•Availability to work in shifts ((6:00-14:00/ 14:00-22:00/ 22:00-6:00)
•Excellent communication skills and proficiency in speaking English
•Ability to work in team
•Ability to work in compliance with existing processes
•Strong customer service focus
•At least 3-years University degree in Computer related field of study or 1 year work experience in IT
•Ability to work with a diverse group of people of different skills, backgrounds, departments and management levels
•Unix/Linux and Windows Server Platform experience is an advantage
• Familiarity with Active Directory would be appreciated
NABÍZÍME:NATEK is rapidly growing and we are always looking for IT talents to join our team. We are committed to excellence so training, supporting, and empowering our team is a top priority for us. NATEK offers competitive salaries and a comprehensive benefits package which includes:
•Attractive salary referring to your skills and experience, formal annual appraisal meeting
•Professional trainings, language courses
•Multisport card/ Cafeteria
•Flexibility with employment form
•Regular NATEK events
•Possibility to work in other NATEK European branches innovative projects for the biggest worldwide brands