Service Delivery Manager (Guidewire)

Informace o pracovní pozici
  • Type of Employment: B2B
  • Ref.: PL2670
  • Kategorie: Project Manager
  • Place: Warsaw, Poland
Požadavky
  • Minimal level of education: University Education (Master, Engineer, etc.)
  • Minimální praxe: More than 5 years

POPIS PRACOVNÍ POZICE

Location: Moscow, Russia with occasional trips to Warsaw, Poland.
Duration: until end of 2020
Opportunities after duration ends: Other projects in Europe/ Russia
We implement Guidewire Policy Center, Billing Center and Agent Portal and are seeking for Delivery Manager to oversee 12 SCRUM, Maintenance and CR teams.

POVINNOSTI NA DANÉ POZICI

Responsible for the deployment of a release from the inception phase to go live.
Overall coordination of the team to ensure technical implementation actions configuring and integrating Guidewire modules to meet user requirements.
Facilitate maintenance and tracking of the Release Master Plan / end-to-end high-level view support.
Support management of the project on day-to-day basis in close collaboration with the Customers Program Manager and Customers Delivery Manager
Identify and escalate issues to the Customer
Provide guidance on internal / external Change Management activities in collaboration with Customer
Work with the Customer to keep the track “Agile”, allow the track to self-organize and shield the track from outside interference.
Maintain and track conceptual sprint plans and calendars according to sprint planning internal engagement management activities.
Monitors and manages dependencies (from Guidewire point-of-view) with other Customer projects and 3rd party integrators.
Cooperates closely and supervises Scrum Masters.

POŽADAVKY PRO PRACOVNÍ POZICI

Extensive experience in Project Management and Service Delivery.
Knowledge of Guidewire.
Previous experience in delivery management of a complex and large IT program with distributed teams.
Languages: Russian - advanced, English - advanced

NABÍZÍME:

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Salary

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