Project Implementation Manager with Hebrew

Информация за работата
  • Реф. номер: SK2688
  • Категория: Customer Support
  • Place: Kosice, Slovakia
  • Minimal level of education: Secondary Education
  • Минимален опит: Fresh graduated


NATEK currently serves biggest clients in the CEE and although we are big in the region, we still follow family values within the company. Appreciating our employees' loyalty and dedication is what matters most. We provide courses and trainings within the international environment of IT experts on a daily basis. We reward people that stick with us for years with various gifts and benefits and not to forget, our bunch of talented young staff enjoy themselves at work and after with variety of team building activities.


As a Project Implementation Manager, you will be part of a support team and help the well-known imaging and electronics company to support one of their clients with resolving incidents. Support team is responsible for assuring that received incidents are resolved with immediate effort and in a timely manner.

What you will be responsible for:
- Communicating with and assisting customers and collaborate with other team members
- Investigating and determining the issue raised by customer
- Managing multiple opened tasks
- Ensuring the customer's satisfaction
- Keeping customers updated about the resolution of their issue
- Performing work independently and within defined SLA’s for quality, response time and productivity


- Fluent Hebrew and English language communication skills (written and spoken)
- Being able to work in a multicultural, multinational environment
- Ability to work to tight deadlines while maintaining output quality
- Problem solving, able to work under pressure with perfect time management
- Self-motivated, proactive and willing to take ownership and responsibility
- Committed to meeting deadlines and task focused
- Excellent communication skills


- Career growth (matching your skills and plans with the suitable projects)
- Competitive salary and bonuses referring to your skills and experience
- Private health care
- Team building events
- Healthy Wednesdays
- Cafeteria/ Multisport Card
- Flexible working hours
- Internal and external trainings, certifications, etc.
- Attractive workplace
- the most Eco building in Slovakia!


Min. 1000 EUR gross/ month; depends on seniority